We currently aren't accepting any new orders.

Existing customers

If you are an existing customer please see the applicable options that apply to you below

You have ordered but your delivery has been delayed and you would like a refund?

Please e-mail merchant.enquiries@savvibuy.com stating your full name and order number with a clear request of cancellation and refund. This will be then processed within 24 hours.

You have have already cancelled your order and following up on your refund?

Please e-mail refund.enquiries@savvibuy.com and we will look into your matter within 24 hours.

For any other general enquiries

Please email contact@savvibuy.com and our team will look into your request.

Please note we are processing any order cancellation and refund requests as fast as possible and would like to apologise to any customers who have been affected by any delivery delays during the festive season.